Privacy policy

Privacy Policy

Last Updated: May 2026

This Privacy Policy describes how Scarlette Official ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from scarletteofficial.co (the "Site").

Contact Information

If you have any questions about this Privacy Policy, our privacy practices, or would like to make a complaint, please contact us:

Email: support@scarletteofficial.co


Personal Information We Collect

When you visit our Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

In this Privacy Policy, "Personal Information" means any information relating to an identifiable individual.

Device Information

Purpose of Collection

  • To load the Site accurately for you

  • To optimize Site performance

  • To analyze visitor behavior and improve user experience

Source of Collection

Collected automatically through:

  • Cookies

  • Log files

  • Web beacons

  • Tags

  • Pixels

Information Collected

  • Browser version

  • IP address

  • Time zone

  • Cookie information

  • Pages viewed

  • Products viewed

  • Search terms

  • Website interaction data

Disclosure

Shared with our ecommerce platform provider, Shopify.


Order Information

Purpose of Collection

  • Process payments

  • Fulfill orders

  • Arrange shipping

  • Provide invoices and confirmations

  • Communicate with customers

  • Prevent fraud

  • Provide promotional communications (where permitted)

Information Collected

  • Name

  • Billing address

  • Shipping address

  • Payment information

  • Email address

  • Phone number

Disclosure

Shared with Shopify and other service providers necessary to complete your order.


Minors

The Site is not intended for individuals under the age of 17.

We do not knowingly collect Personal Information from children. If you believe a child has provided us with Personal Information, please contact us immediately at:

support@scarletteofficial.co


Sharing Personal Information

We may share your Personal Information with trusted service providers to operate our business and fulfill orders.

Examples include:

Shopify

Our store is hosted on Shopify.

Learn more about Shopify's privacy practices:

https://www.shopify.com/legal/privacy

Legal Compliance

We may disclose Personal Information when required by law, regulation, court order, subpoena, or governmental request.


Behavioral Advertising

We may use your Personal Information to provide relevant advertisements and marketing communications.

This may include sharing information with advertising partners through cookies and similar technologies.

Learn more about online advertising:

https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

Opt-Out Options

Facebook:
https://www.facebook.com/settings/?tab=ads

Google:
https://www.google.com/settings/ads

Microsoft Bing:
https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Digital Advertising Alliance:
https://optout.aboutads.info


How We Use Your Personal Information

We use your Personal Information to:

  • Provide products and services

  • Process transactions

  • Ship and fulfill orders

  • Provide customer support

  • Prevent fraud

  • Improve our website

  • Send updates, promotions, and marketing communications


GDPR (European Economic Area)

If you reside in the European Economic Area (EEA), we process your information under one or more of the following legal bases:

  • Your consent

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate business interests


Data Retention

We retain your Personal Information for our records unless and until you request its deletion, subject to legal and regulatory requirements.

To request deletion, contact:

support@scarletteofficial.co


Automated Decision-Making

We do not engage in fully automated decision-making that produces legal or similarly significant effects.

However, Shopify may use limited automated systems for fraud prevention, including:

  • Temporary blocking of suspicious IP addresses

  • Temporary blocking of payment methods associated with suspicious activity


California Privacy Rights (CCPA)

California residents have the right to:

  • Know what Personal Information we collect

  • Access their Personal Information

  • Correct inaccurate information

  • Request deletion of Personal Information

  • Transfer Personal Information to another service provider

To exercise these rights, contact:

support@scarletteofficial.co


Cookies

Cookies are small data files stored on your device to improve your browsing experience.

We use cookies for:

  • Site functionality

  • Shopping cart operation

  • Customer authentication

  • Analytics

  • Marketing and advertising

You may disable cookies through your browser settings. Please note that some parts of the Site may not function properly if cookies are disabled.

For additional information regarding Shopify cookies:

https://www.shopify.com/legal/cookies


Do Not Track

Because there is no consistent industry standard for responding to "Do Not Track" browser signals, our Site does not currently respond to such signals.


Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

Updates will be posted on this page with the revised effective date.


Complaints

If you have concerns about how we process your Personal Information, please contact us first at:

support@scarletteofficial.co

If you are not satisfied with our response, you may contact your local data protection authority.

For UK residents:

https://ico.org.uk/make-a-complaint/


Contact

Scarlette Official

Website: scarletteofficial.co

Email: support@scarletteofficial.co